Training Workshops

Today’s fast-changing work environment requires continuous learning and a focus on the employee experience.  It demands a culture that supports learning platforms for a multi-channel workforce.  Learning is no longer a one-time training event.  It spans everything from skills development and compliance requirements to videos, in-house universities, and assimilations.  We offer you facilitated training workshops to reinforce your learning strategy.   Below is a list of the training workshops we offer. Contact us today at 508-667-3664 for a free 30-minute consultation to learn more about our course offerings.


Executive Coaching is focused on individual development needs since leadership positions require a wide range of skills and applications of cognitive complexity.

The coaching process is designed to:

  1. Provide the executive a clear understanding of his/her leadership style, focused on strengths, limitations, and development needs
  2. Clarify the organization’s expectations of the executive in current role
  3. Focus development on increased effectiveness
  4. Implement a personal plan for developing behavior

This workshop will help participants understand the compliance guidelines around sexual harassment as well as review the appropriate and inappropriate behaviors in the work environment.  In addition, there will be breakouts to discuss specific situations and time to work through questions and concerns participants may have, given the changing work environment.

How do you build a coaching culture in your organization?  It starts with providing participants with the tools needed to lead and motivate others.  This workshop utilizes Myers Briggs concepts to coach individuals who need to develop their interpersonal skills and individuals that are looking for a career fit for their strengths and talents.

Through an interactive process, participants will:

  1. Assess their strengths as a coach
  2. Learn to adjust coaching needs based on personality type
  3. Give feedback taking into account personality type
  4. Design a coaching plan for the individual being coached

This workshop provides a framework for learning how to utilize the most appropriate communication style with superiors, direct reports, support staff, clients, and others. It provides practical applications for leaders to enhance effective communication skills and influence in the organization.

Participants will learn to:

  1. Adjust their approach when communicating with different styles
  2. Be more confident in high-pressure situations
  3. Learn how to respond effectively to questions and understand the needs of listeners
  4. Establish acceptance for ideas and to influence others
  5. Present a compelling argument for action

By understanding the mechanics of problem solving and decision-making, it can improve the quality and consistency of decisions and their results. Participants will learn a
four-step process that takes into account the needs of all people involved in the decision.

This workshop will enable participants to:

  1. Identify factors that influence the quality of a decision
  2. Analyze problems and assess situations
  3. Avoid common pitfalls and traps
  4. Recognize their personal style to create optimum results
  5. Create opportunities for collaboration

Miscalculating the impact of change results in the failure of many change initiatives. Change can be challenging and create disruption and anxiety in the organization. With the constant change in organizations today, it is important to have a solid change plan with a purpose that supports the key events that happen during change.  This workshop is a must for leaders managing through change today and for those leaders contemplating change.  It guides you through aligning the change events with the people and process side of the equation.

Change Leadership teaches participants how to:

  1. Assess for organization readiness
  2. Build an effective plan with measurable results
  3. Provides techniques for communicating change
  4. Explores strategies for navigating change
  5. Effectively work through the steps of reinvention

coachingConflict makes people uncomfortable and can negatively impact morale and productivity. This workshop introduces a 6-step process for conflict resolution as it reinforces active listening to deal with interpersonal conflict. If managed positively, conflict can be a strategic advantage for the organization leading to growth and profitability.

The Emotional and Social Competency Inventory is a 360 coaching and development instrument developed by Hay Group, Daniel Goleman, and Richard Boyatzis. It assesses the participant’s demonstration of 12 key competencies associated with emotional and social intelligence, which have been shown through research to contribute to effective performance at work.

The participant will complete an on-line assessment and receive feedback from their raters regarding how frequently they demonstrate the behaviors. The feedback allows them to focus on development opportunities through coaching and a personal development plan.

Emotional Intelligence affects how we manage our behavior, navigate social complexities, and make personal decisions. In this workshop, participants will examine the Emotional Intelligence aspects of personal and social competence and their respective skills.

The four domains of Emotional Intelligence are Self-Awareness, Self-Management, Social Awareness, and Relationship Management. Within the domains are 12 competencies, learned and learnable capabilities, that allow outstanding performance at work or as a leader. Practicing the skills and behaviors of each component can develop high emotional intelligence.

This workshop identifies the strengths of the team and focuses on the strengths of the individual team members. Participants will learn the attributes of a highly functioning team, complete a “Team Assessment,” and learn how to successfully leverage the team’s strengths and weaknesses.

Team effectiveness is enhanced when teams collaborate on problem solving approaches, learn how to effectively communicate to achieve desired outcomes, and can apply their strengths to the challenges faced in organizations. This workshop is eye opening as teams learn to overcome their blind spots and appreciate the contributions of each team member.

teamworkThis workshop focuses on the importance of the collaboration of team members in organizations.   You will learn how to build a common culture and language that highlights insights and techniques to more effectively communicate and collaborate with each other to make better decisions. Participants will learn to understand their workplace style preferences as well as their team members to reduce stress and conflict in the work environment.

The objective of this workshop is to work to build a more cohesive team.
The workshop focuses on the ineffectiveness of a team:

  1. Trust
  2. Conflict
  3. Commitment
  4.  Accountability
  5. Lack of Results

The Myers Briggs (MBTI) assessment is a widely recognized and validated system that helps individuals to understand their innate (natural) personality type.  It has been used by millions of people around the world to better understand themselves and how they interact with others.  It is valuable in improving their effectiveness in their careers and personal lives.

mbti certified